Who Is X4?

Mission: To exemplify the next generation Master Agency, providing the Best Agent Experience through unparalleled communications, support and technology.

X4 grew out of several independent agency organizations that recognized an industry need for better services and more-genuine support in the Agent sales channel. As a unified organization, X4 Communications offers full-scale telecommunications solutions that support opportunity, quality and service.

Vision: Support the consultative relationship between Agents and their client base by offering complete technology solutions and emphasizing training, development, marketing and back-end support.

Values:
Ethics - X4 Communications is steadfast in its adherence to the highest code of business conduct.

Accountability - Personal responsibility and long-term commitment are factors in all aspects of the X4 business.

Trust - X4 Communications strives to gain and retain the trust of its partners, Agents and customers through its pledge to longevity.

Innovation and Change - X4 Communications remains on the cutting edge of technology, offering the most-efficient and practical solutions available.

The X4 Difference
Telecommunications customers select services and providers based on four criteria: price, quality, product and service. Using its combined 86 years of telecommunications experience, X4 Communications delivers solutions based on these standards.

Price: As a top-level partner with numerous national and international service providers, X4 Communications can offer the most-competitive pricing available. Whether your customers bill $1,000 or $100,000 per month, X4 Communications can deliver a great price with great service.

Quality: X4 Communications partners with the industry’s leading service providers. As an X4 Communications Agent, you can represent their products with confidence. These are sophisticated, leading-edge networks, services and support teams dedicated to your customers.

Product Capability: By marketing products from the most-advanced telecommunications companies in the world, X4 Communications agencies can provide their customers a best-in-class product suite. By partnering with carriers whose infrastructure and services are diverse and well-established, we can ensure our Agents have not only our commitment to support, but also the dedication of reputable providers.

Customer Service: A primary concern for telecommunications customers is product and service support. They want to know who to call when their service doesn’t work and how fast it can be fixed. While each of our service providers offers excellent customer support, there are times when problems take longer to correct than your customer deems acceptable. When that happens, you can turn to X4 Communications for support. We’ll escalate your customer’s service issue to make sure it gets the attention it needs.