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Training |
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Airespring |
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Avg. one training per month - third Thurs. of the month To login to our back offices system (AgentSTAR), simply use the following:
URL: Website
User Name: TEST99
Password: TEST99
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First Communications |
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2010 Kickoff & Mobility Rollout Read More
Tuesday, February 16, 2010
3pm-6pm
Kickoff & Mobility Rollout
Attachment: 2010 Kickoff & Mobility Rollout
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Intercall |
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Avg. four per month - every Thursday at 1 p.m. EST
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One Communications |
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Order Express Training Information
URL: Website
Attachment: Order Express Training Information
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One Communications |
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OneSolutions Hosted IP PBX Training Read More
URL: Website
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Paetec |
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Every Wednesday Webinar from 1 to 3 p.m. EST Read More
Instructions for joining this webinar:
1. Access the PAETEC Website by pointing your browser to: http://www.paetec.com/readybridge
2. Click on "Join a Conference".
3. You will be asked to enter a Phone Number and an Access Code:
a. Phone Number: 8005018979
b. Access Code: 1757576
c. After you enter the information, click "Submit".
4. You will then be asked to enter your Name, Email Address, Phone Number and Company. Enter the appropriate information. Click "Submit".
5. If the Chairperson has started the conference, you will be entered into the Web conference. If the Chairperson has not started the conference, you will be asked to wait for the Chairperson. Once the conference starts, your screen will display the discussion information.
URL: Website
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Paetec |
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PAETEC February 2010 Agent Training Schedule Read More
n an effort to better serve our valued Customers and Partners, PAETEC will be performing a billing consolidation for all PowerView/US LEC Customers. You and your Customers will be affected by the following changes:
Sales ID Changes
Customer Account Number Changes
New & Enhanced Online Account Management Tool
Please click here for additional details that will impact you and your PowerView/US LEC account base.
To best prepare you for these changes, Channel Development will be providing 4 half hour trainings titled “PAETEC Online for Powerview/US LEC Agents” to educate users on how to register, access commissions and general usability. Training is scheduled for:
Thursday, February 11th, 2010 - 10:00am-10:30am EST
Thursday, February 11th, 2010 - 4:00pm-4:30pm EST
Thursday, February 25th, 2010 - 10:00am-10:30am EST
Thursday, February 25th, 2010 - 4:00pm-4:30pm EST
Instructions for audio and web login are below.
February Training Schedule
In an effort to continue giving you the tools you need to successfully grow and manage your PAETEC base of business, we bring you our Weekly Webinar Series full of information on the latest products, services and applications. February’s schedule will include:
Wednesday Webinars
All classes are at 1:00pm EST:
Wednesday, February 3rd, 2010 – Telecom 101
Wednesday, February 10th, 2010 – Equipment for Services
Wednesday, February 17th, 2010 – Business Continuity Solutions
Wednesday, February 24th, 2010 – PAETEC Online A-Z
Fast Start
1 PM Eastern
This class will give you a basic understanding of PAETEC as a Company, an overview of our products and services, enable you to recognize applications, create proposals, manage your orders and access our online sales portal (PAETEC On-Line): Tuesday, February 2nd, 2010 – Please pre-register with the attached form and return to Channel Development.
Online Quoting Tool Training
Take advantage of PAETEC’s Online Quoting Tool. Introductory webinars will be held the first and third Thursday of the month at 3:00 p.m. EST. PAETEC’s Online Quoting Tool empowers you to quote, generate customer contracts, upload executed paperwork and launch provisioning for new customers. The tool is available to every agent through our automated agent account web portal PAETEC Online. The biweekly sessions will consist of an in-depth overview of the Online Quoting Tool as well as a review of accessing PAETEC Online.
Thursday, February 4th, 2010 – Online Quoting Tool
Thursday, February 18th, 2010 – Online Quoting Tool
Log-in for all Webinars
*Web*
*Audio*
Instructions for joining this Webinar:
1. Access the PAETEC Website by pointing your browser to: https://www1.callinfo.com/interface/guest.jsp?host=paetec&an=8005018979&ac=1757576
2. You will be asked for your Name, Email, Phone Number and Company. Please enter the appropriate information so we can send you communications after the call. Hit "Submit."
3. Once the Chairperson has started the conference, you will be entered into the Web conference and your screen will display the discussion information.
To Join the Audio Conference Call:
1. Dial 800-501-8979.
2. When asked, enter the Access Code, 1757576.
3. You will be placed into the Audio Conference after the Chairperson starts the call.
We appreciate your commitment and look forward to working with you and your team this month. If you have any questions or need additional information, please contact Channel Development.
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Paetec |
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PAETEC March 2010 Agent Training Schedule Read More
New Contact Information
If you have anyone else in your organization that needs to receive our email announcements, please click here and send us your agency name, their name, phone number and email address.
March Training Schedule
In an effort to continue giving you the tools you need to successfully grow and manage your PAETEC base of business, we bring you our Weekly Webinar Series full of information on the latest products, services and applications. March’s schedule will include:
Wednesday Webinars
All classes are at 1:00pm EST:
Wednesday, March 3rd, 2010 – Data 101
Wednesday, March 10th, 2010 – **NEW** PINNACLE and SBOSS
Wednesday, March 17th, 2010 – IP SIMPLE
Wednesday, March 24th, 2010 – **NEW** Intrusion Detection and Prevention System
Wednesday, March 31st, 2010 – PAETEC Online A-Z
Fast Start
1 PM Eastern
This class will give you a basic understanding of PAETEC as a Company, an overview of our products and services, enable you to recognize applications, create proposals, manage your orders and access our online sales portal (PAETEC Online): Tuesday, March 2nd, 2010 – Please pre-register with the attached form and return to Channel Development.
Online Quoting Tool Training
Take advantage of PAETEC’s Online Quoting Tool. Introductory webinars will be held the first and third Thursday of the month at 3:00 p.m. EST. PAETEC’s Online Quoting Tool empowers you to quote, generate customer contracts, upload executed paperwork and launch provisioning for new customers. The tool is available to every agent through our automated agent account web portal PAETEC Online. The biweekly sessions will consist of an in-depth overview of the Online Quoting Tool as well as a review of accessing PAETEC Online.
Thursday, March 4th, 2010 – Online Quoting Tool
Thursday, March 18th, 2010 – Online Quoting Tool
Log-in for all Webinars
*Web*
*Audio*
Instructions for joining this Webinar:
1. Access the PAETEC Website by pointing your browser to: https://www1.callinfo.com/interface/guest.jsp?host=paetec&an=8005018979&ac=1757576
2. You will be asked for your Name, Email, Phone Number and Company. Please enter the appropriate information so we can send you communications after the call. Hit "Submit."
3. Once the Chairperson has started the conference, you will be entered into the Web conference and your screen will display the discussion information.
To Join the Audio Conference Call:
1. Dial 800-501-8979.
2. When asked, enter the Access Code, 1757576.
3. You will be placed into the Audio Conference after the Chairperson starts the call.
We appreciate your commitment and look forward to working with you and your team this month. If you have any questions or need additional information, please contact Channel Development.
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Qwest |
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Subject: Q.Central Training for Partners Read More
When: Occurs the second Tuesday of every 1 month effective 1/9/2007 from 3:00 PM to 4:00 PM (GMT-05:00) Eastern Time (US & Canada).
Where: (877) 582-8687 5726508
The monthly Q.Central Training for Partners will be the second Tuesday of every Month. If you are showing any other dates in your calendar, please delete them in favor of this appointment. Thank you! :-)
This is the Monthly Q.Central Training for Partners. Feel free to send this to those who need training. We will be covering the following;
1) Summary page
2) Admin page- default sales teem is here
3) My Base - their customer base is here and this is where they can see a bill
4) Selling - will pop the Partner tabs
5) Qleadmapper - we start with this application and refer back to DM pricing
6) Company Profiles - we do the search function and then add a new company
7) Opportunities - we then go and build and ooportunity. We price a contract bundle and then we go to unbundled products and run the estiamte (need to go to Q.Pricer to get the pricing)
8) In Opportunitites we generate a contrac, go through requesting DM, CIE with out producing a request. we then move the oppty to the next sales stage which is closed-won.
9) Contracts - showing them how to work with the summary and how to get a copy of the contract
10) Project Manager - explain that the project id is the same as the Oppty adn allows them to track the MDS goign forward
11) Direct Ordering - does not work at this time but will be functional in the futuer. It will allow partners to key their 1+/WC and 8xx orders directly into the system from Q.Central
12) Events Manager - Allows partner to track a billing, trouble, order status, etc on their customers.
13) Contract Renewal - will show them their OOR contracts that will need to be renewed. NO FUNCTIONALITY FOR QC IN THIS TOOL.
14) Abacus - Allows Partners to track Quotes through the OMR process and to edit their entries. You have been invited to a meeting using Raindance Meeting Edition. To join online, click the link below. You no longer need to call into the audio conference. Once the moderator arrives, the service will automatically offer to dial your phone number.
Meeting Link: https://qwest.on.raindance.com/confmgr/public_unsched.jsp?confId=5726508
Meeting Phone #: (877) 582-8687
Conference ID:5726508
Meeting Subject: FW: Q.Central Training for Partners Moderator: Sharon Wade Moderator E-mail: sharon.wade@qwest.com
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U S Signal |
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Chicago Partner Training Monday, March 15th Read More
Come and learn more about why US Signal is a top provider for your customer data needs!!!
US Signal invites you to attend our Partner Training Session. Agent Program Manager Chad Hohendorf will be presenting the features & benefits of the US Signal product line, our differentiators, as well as our full suite of partner tools designed to help you succeed in the marketplace.
Chicago Partner Training
Monday, March 15th
3:00pm - 5pm CST
At Marriott Rennissance in Oakbrook
2100 Spring Road
Oak Brook, IL 60523
US Signal Product Overview:
US Signal Product Features & Benefits
Differentiators – Why US Signal??
Sweet Spots: Vertical Markets & Geographic Locations Where US Signal is Most Successful
Partner Program Tools
Web Pricing Tool – Including A NEW multi-site Feature!!
Partner Portal
New & Improved Website: Product Specs, Company Tour Video, Testimonials, Links, etc.
Interactive Network Map
To register please click on link below:
http://chicagoussingal.eventbrite.com/
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XO Communications |
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What: Learning Call Read More
When: 2nd Wed. of every month at 2 p.m. EST
Meeting Name: XO Business Partner Channel Monthly Learning
Call Call-in #: (800) 263-8506
Confirmation Code: 8124922
URL: Website
Password: success
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XO Communications |
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The XO Business Partner Channel Monthly Learning Call Wednesday, March 10, 2010, 2 - 3 pm ET Read More
Date
Wednesday
March 10, 2010
Time
2 - 3 pm ET
(1 PM CT; 12 PM MT; 11 AM PT)
WebEx
View the learning event via WebEx
Meeting Name
XO Business Partner Channel Monthly Learning Call
(Under the Training Center Tab)
Meeting Password
victory
Call In Number
888-268-4176
Confirmation Code
98535734
Join us for the March monthly learning call event, held exclusively for XO Business Partners. Tune in to hear about the latest product updates, processes and promotions.
This month’s topics include:
· National Standard Process: This session is an overview of the improved NSP process and the important role you play in setting the proper customer expectations.
· Review the current Spiffs and Promotions from XO
Add this event to your calendar.
One lucky attendee on this month\'s call will win a $100 gift card!
One lucky attendee on this month\'s call will win a $100 gift card!
About the National Standard Process: XO introduced the National Standard Process (NSP) in September of 2008, and recently the NSP process has been enhanced to make it more efficient. This has led to a reduction of tasks and order intervals which results in XO providing customers’ services accurately and quickly.
This session is an overview of the improved NSP process and the important role you play in setting the proper customer expectations. During this session, we will discuss the upcoming enhancements to the NSP process and the impact these changes have for you and your customers.
Remember, these calls are held on the second Wednesday of every month at 2 PM ET.
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